Shipping Policy
Fulfillment & Processing
All orders are fulfilled through Amazon Multi-Channel Fulfillment (MCF). Orders are typically processed and dispatched within 1–2 business days of purchase.
Shipping Times
Estimated delivery times after dispatch:
Delivery times are estimates and may vary due to carrier delays or high-demand periods.
Shipping Costs
Shipping costs are calculated at checkout based on your selected shipping speed and delivery address.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status directly with the carrier.
Shipping Locations
We currently ship within the United States.
Delays & Issues
If your order hasn't arrived within the estimated timeframe, please contact us at support@aurenzooutdoor.com and we'll work with Amazon MCF to resolve it promptly.